How to return
How do I make a return?
Returning your purchase to a local shoezone store. Our free returns option is to your local shoezone store, where you can return ...See more
How do I process a return through the returns portal?
To process a return through our returns portal, please follow the steps below: Select ‘Start my return’ located at the bottom o...See more
What is shoezone's returns policy?
Our free returns option is to your local shoezone store, you can return the item unworn in the original condition within 12 month...See more
Can I get a FREE return?
Our FREE returns option is to your local shoezone store, you can return the item unworn in the original condition within 12 month...See more
How to return a store purchase?
Any purchase made in store will need to be returned to a store for a member of the store team to action a refund or exchanged a...See more
Store Returns (FREE) to approximately 320 stores nationwide *
You can return the item in its original re-saleable condition within 12 months, free of charge to your local shoezone store, wh...See more
Can't find an invoice for my order?
We no longer provide an invoice for our customer orders as we are a paperless company, your order number and returns reference ca...See more