Ordering
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Track my order
You can track your order by clicking here, you will need your order number and billing address postcode to hand.
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Can I cancel my order?
If you no longer require your order, please contact customer services here so our team can look into this for you. Please note th...
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How can I place an order with shoezone?
You can place an order through our website and in your local shoezone branch. To locate your nearest shoezone store, please click...
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How can I check my local store stock?
When looking to purchase a style, if you click on the size required, the option below will allow for you to check your local stor...
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Can I place an order over the phone?
Unfortunately, we do not have the facilities to take payments over the phone. You can order via our website shoezone.com or in...
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Has my order gone through?
Once an order has been placed, you would receive an email confirmation with details of your purchase, if you have not received th...
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What should I do if I receive an error message during checkout?
If you receive an error message, please try the following: - Verify you are entering the credit card details and billing a...
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How can I check my order history?
To view your order history on shoezone.com you can log in and click on 'My Account'. Order history will show as option 5.
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Can I make a Corporate order?
If you are looking to place a corporate/purchase order with us, we can create an account for you. Please email corporate@shoezo...
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