Track my order
You can track your order by clicking here, you will need your order number and billing address postcode to hand.See more
Can I cancel my order?
If you no longer require your order, please contact customer services here so our team can look into this for you. Please note th...See more
How can I place an order with shoezone?
You can place an order through our website and in your local shoezone branch. To locate your nearest shoezone store, please click...See more
How can I check my local store stock?
When looking to purchase a style, if you click on the size required, the option below will allow for you to check your local stor...See more
Can I place an order over the phone?
Unfortunately, we do not have the facilities to take payments over the phone. You can order via our website shoezone.com or in...See more
Has my order gone through?
Once an order has been placed, you would receive an email confirmation with details of your purchase, if you have not received th...See more
What should I do if I receive an error message during checkout?
If you receive an error message, please try the following: - Verify you are entering the credit card details and billing a...See more
How can I check my order history?
To view your order history on shoezone.com you can log in and click on 'My Account', order history will show as option 5.See more
Can I make a Corporate order?
If you are looking to place a corporate/purchase order with us, we can create an account for you. Please email corporate@shoezo...See more