ORDERS

• Track my order

  You can track your order by clicking here, you will need your order number and billing address postcode to hand.

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• Can I cancel my order?

  If you no longer require your order, please contact customer services here so our team can look into this for you. Please note th...

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• How can I place an order with shoezone?

  You can place an order through our website and in your local shoezone branch. To locate your nearest shoezone store, please click...

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• How can I check my local store stock?

  When looking to purchase a style, if you click on the size required, the option below will allow for you to check your local stor...

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• Can I place an order over the phone?

  Unfortunately, we do not have the facilities to take payments over the phone.    You can order via our website shoezone.com or in...

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• Has my order gone through?

  Once an order has been placed, you would receive an email confirmation with details of your purchase, if you have not received th...

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• What payment methods can I use?

  We accept a variety of payment methods, these include:   Visa and MasterCard Paypal Apple Pay Google Pay Klarna - Click here for...

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• When will I be charged for my order?

  All payment methods will be charged when the order has been placed and accepted.

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• Do you accept One4all/ Love2shop gift cards?

  shoezone does accept One4All gift cards in store only.We do not accept Love2Shop gift cards or vouchers online or in store.

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