Any purchase made in store will need to be returned to a store for a member of the store team to action a refund or exchanged as required.
Please ensure to take your receipt, order confirmation or the delivery bag so the team can process your return.
Please Note: - Do not return this purchase to Head Office as we do not have the facilities to process a refund.
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We are sorry to hear that you have experienced issues. If you have not already, please contact us on 0116 222 3000, via our Live chat option or email- firstname.lastname@example.org so we can investigate this further.
We do not require any photos if you could return them using the prepaid label provided that would be great!
It wont let me load up photos of the damage shoes and the other two pairs of shoes are alright and the grey bag was taped up and put in a blue bag was all taped up and sent to us with hour Address on it
We have not got a prepaid label can you send us one in the post please we have not got any lables to send it back to you .what you was surpose to send to us .we have not got your Address and post code to send it back to you .and we have not got nothing at all
Can we have a prepaid label to send the parcel back to you with a barcode box
How much more has got to be done
I will get our advisor to print the pre paid label and post this to your address so you can return them.
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