Having trouble signing in?

If you are unable to sign into your account, we would recommend to check the following:

  • You may not have registered an account with us, instead only registered your email address for the shoezone club. In this case you can create an account here
  • Check to make sure you are using the right email address when attempting to sign in
  • Double check the password is correct. If this is still not working you can request a password hint or you can reset your password, for information on this please click here
  • Make sure that you have a stable internet connection. You will also need to refresh the page, try another web browser, or try another device 

If this does not resolve the issue, please contact our customer services team here.

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