I want to reset my password


To reset your password, please click here. Enter the email address linked to your account and click the blue 'Forgot Password' box. This will trigger an email containing a new temporary password. This can be changed once you have logged in. 


If you have not received an email within 24 hours, please check your junk or spam folders for this. In the event that you do not receive this, you may not have an account under the email address entered, you may only be registered to our email club. In that case you would be required to make a new password. If you are unsure in regards to this, you can check this by contacting our Customer Services Team via telephone: 0116 222 3000 or customerservices@shoezone.com.


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