Customer Services Opening Times & Contact Details

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  • Monday to Thursday 8am to 8pm
  • Friday 8am to 6pm
  • Weekends and Bank Holidays 9am to 5pm
  • Telephone Number : 0116 222 3000 ( Phone lines 9am - 6pm Mon-Fri )
  • Email:
  • Live Chat via
  • Contact form, please click here

If you would like to place a corporate order, please see our Corporate order page here.  Alternatively you can email your requirements to


Our aim is to always provide you with the best possible shopping experience whether you shop with us in one of our stores or online. If you feel we haven’t achieved this and would like to discuss your experience with us then please do so by emailing us at  where a member of our team will be happy to discuss.


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