Arrange Home collection on a date that works best for you!
How do I arrange a home collection?
Please click here and follow the instructions to purchase a returns label and arrange a collection.
Securely attach the label to your parcel ensuring that the barcode is clearly visible and that any other delivery or returns labels have been covered or removed from the packaging.
A EvRi driver shall collect from 8 am to 9 pm on the date selected.
We will issue a refund on receipt of the item in its original unworn condition and in its original packaging.
Exchanges and Store Purchases?
We are unable to process any exchange requests or refund store-bought items by post. If you require an exchange, please take your item(s) to a store of your choice.
If you bought your items in one of our stores please return to any of our 400+ stores with your receipt for your refund or exchange.
Comments
2 comments
My white Lilley sandals are to small
I would like to send my order back because they don't fit properly
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