I want to delete my account

If you want to delete your account, please fill out the request form here (note that you should enter your account email address within the description field).

Your request will be processed within 24 hours and our Customer Services team will confirm via email when completed.

Using the App

To delete your account on the shoezone app, please follow steps below.

1. Sign into your account on the app and click the Delete Account Link at the bottom of the My Account section.

Newest Step 1.PNG

2. You will be shown a popup to confirm whether you would like to keep your account or delete your account.

Mobile App - Delete Account - Step 2.png

3. Click Delete. Your account will be signed out and a message will pop up to confirm that your account has been deleted.

Mobile App - Delete Account - Step 3.png 

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